Profile

Russell Mason

Mason Russell

Systems Administrator

Name:Mason Russell
Address:Gold Coast, Queensland, Australia
Phone:0400 136 615
Email:me@masonrussell.com
My name is Mason Russell. I am currently working for Klearnet Solutions Pty Ltd and am contracted to a State High School. I enjoy helping people and solving difficult technical issues. I also do web development in my spare time. I recently developed Take The Dog which enables you to easily locate the closest dog friendly park/beach.

My main objective is to obtain a position that utilised and further develops my skills and provides me with a promotional pathway to higher levels of responsibility.

Employment

April 2016 - present

Klearnet Solutions Pty Ltd

Systems Administrator
  • Provide onsite IT Support and Network Administration to a state high school with 2700+ users
  • Maintain all site infrastructure including 1000+ computers, 4 Windows servers, 1 Hyper-V server and HP managed switches
  • Assist with developing yearly IT budget
  • Identify, facilitate and implement improvements/small projects e.g. development of new intranet, server upgrades, bulk procurement and deployment of IT assets
  • Teaching, monitoring and assigning jobs to other employees and trainees

In addition to working at a state high school, I also support Klearnet’s corporate clients. This includes;

  • Providing remote and onsite support to clients
  • Management of Hyper-V servers
  • Office 365 management and migration
  • Windows domain setup and migration
April 2014 - April 2016

Tamborine Mountain State High School

IT Technician
  • Diagnosis and repair of hardware and software issues on Windows and Mac
  • Image and deploy software to computers including WIM image creation and ALTIRIS deployment
  • Deployment of physical and virtual packages, using APPV and scripted installations
  • Client support to both staff and students
  • General management and maintenance of network hardware
  • Setup and operation of sound & lighting equipment for functions
  • Asset management using Agresso
  • Training of staff
October 2012 - April 2014

RACQ

Field Engineer

My role as a Field Engineer at RACQ included:

  • Diagnosis and repair of hardware and software issues
  • Project Management
  • Vendor management and purchasing of equipment
  • Setup and configuration of Apple computers on a Windows network
  • Company wide deployment of Windows 7
  • Level 2 helpdesk support

 

October 2010 - October 2012

Klearnet Solutions Pty Ltd

Network Administrator
  • Diagnosis of hardware and software issues
  • Image and deploy software to computers including WIM image creation and ALTIRIS deployment
  • Deployment of physical and virtual packages, using APPV and scripted installations
  • Teaching, monitoring and assigning jobs to other employees and trainees
  • General management of network hardware
  • Client support to both staff and students (worksite has over 2000 clients)
  • Setup and operation of AV equipment for functions

Volunteer Work

November 2015 - present

Animal Welfare League Queensland

Animal Attendant
  • Cleaning & Disinfecting of animal pens
  • Walking, feeding, bathing and training of dogs
  • Handling of dogs with various behaviour issues
  • Assisting staff where needed
  • Training new volunteers

Experience

• Installation and configuration of Mac OS X, OS X Server and Windows
• WIM Image creation, software deployment and remote management using Altiris and WDS
• Windows Server 2003/2008/2012, Active Directory, file sharing and Group policy
• Trixbox VOIP installation/configuration
• Job and Asset management using Frontrange ITSM
• Advanced troubleshooting skills
• Microsoft Sharepoint 2007/2013
• Project Management
• Website development using Silverstripe & WordPress

Contact info
AddressGold Coast, Queensland, Australia
Phone0400 136 615
Websitehttps://masonrussell.com

Let's keep in touch